Privacy Policy

1. Information We Collect

We may collect information including:

• Name, company name, email address, and phone number
• Account type and profile information
• Messages, listings, loads, ratings, reviews, and other content you submit
• Marketplace activity, connection activity, and platform usage data
• Reports, disputes, and moderation-related submissions
• IP address, browser details, and device-related information

2. How We Use Information

We may use your information to:

• Create and manage user accounts
• Provide messaging, connections, marketplace, and load board features
• Improve platform functionality and user experience
• Communicate important service updates
• Review reports, disputes, and moderation issues
• Detect fraud, abuse, spam, or security threats
• Enforce platform rules and legal policies

3. User Content and Visibility

Certain profile details, listings, ratings, reviews, and other submitted content may be visible to other users depending on how the platform functions. Users are responsible for information they choose to post or share publicly.

4. Cookies and Similar Technologies

We may use cookies and similar technologies to support login sessions, remember preferences, improve functionality, understand usage patterns, and help secure the platform.

5. Information Sharing

National Load Board does not sell your personal information. We may share information when necessary to operate the platform, comply with legal obligations, investigate fraud or abuse, or protect the rights, safety, and security of the platform and its users.

6. User Content Moderation

National Load Board may review, monitor, remove, or retain user-generated content to enforce platform rules and community standards. This may include posts, listings, ratings, messages, reviews, and profile content.

7. Data Security

We take reasonable steps to help protect personal information, but no system can be guaranteed to be completely secure. Users should also protect their passwords and account access.

8. Data Retention

We may retain information for as long as reasonably necessary to operate the platform, comply with legal obligations, resolve disputes, enforce policies, and maintain business records.

9. Third-Party Services

We may use third-party tools or services for hosting, analytics, security, or related platform operations. Those tools may process limited information as needed to support the service.

10. Children’s Privacy

National Load Board is not intended for users under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform after changes are posted constitutes acceptance of the revised policy.

12. Contact

For questions regarding this Privacy Policy, contact:
contact@nationalloadboard.com